One to One at Apple: Customer Satisfaction and Doggies Included

July 26, 2008

Apple raises the bar on customer service and satisfaction, encouraging repeat business and spontaneous purchases. Win-win for everyone!

With their Procare and One to One assistance, you can get Apple technical support (for 15 mins) and/or personal instruction (for one hour) weekly.  Annual fees are very reasonable, and trainers savvy, friendly, and versatile.  Also, depending on location, canine assistants have been known to enjoy participating too!  

Lev and Sage are always eager to learn, and happy to observe from their travel bag.

 

Lev (as editor in chief of this blog) is pensive. 

Sage (as editor in chief of the DocSusan website) takes his job seriously (sometimes).

p.s.  Please note that the Eaton Centre Apple Store will be "undergoing renovations" mid-August for 10 weeks, so their space and services will be reduced during that time.

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